Product Support

Maintenance Program

Click for program details


Thanks to its modern organization and computerized management, the Fassi original-spare-parts central department can guarantee the dispatch of the material required within 24 hours of receipt of the order 90% of the time. Fassi also guarantees that its spare parts will be available for at least ten years after the date it stops manufacturing a specific model of crane.

Important Italian and international companies, as well as important bodies and institutions, have found the Fassi Group to be much more than a quality supplier: a true ally for their operational requirements. Fassi cranes invariably provide customers who, like Fassi, work in harmony with the strictest Total Quality models; technical and production situations; and are working daily for socio-economic progress in the most demanding and strategic sectors, services of the highest standard.

Parts Department

Phone: (410) 388-9144
Fax: (410) 477-5933

Parts Manager

Mark Bryson
Phone: (410) 388-9144 x204
Direct: (410) 885-6089
Email: Contact via email

Parts Rep.

Avni Veseli
Phone: (410) 388-9144 x103
Direct:(410) 840-7989
Email: Contact via email

Parts Rep.
Travis Shirkey
Phone: (410) 388-9144 x233

Shipping & Receiving

Jason Bengough
Phone: (410) 388-9144 x215
Email: Contact via email


The key factor in the reliability of the Fassi service and its success all over the USA is its extensive sales/service network, present everywhere. The domestic sales are organized through local Authorized Dealers. This authorization signifies specific responsibility and reliability, determined by the application of the same quality standards that Fassi itself uses. The firm guarantees the technical-organizational standards of all the authorized workshops where every operational need can be met:

The staff of every Authorized Dealer receive constant modernized training through direct dialogue with FASCAN.

Eastern US Service Manager

Cory Couch
Cell: (443) 895-2252

Western US Service Manager

Jeff Donham
Cell: (913) 645-7926
Email: Contact via email

Western US Assistant Service Manager

Bobby Wallace
Cell: (913) 594-0658
Email: Contact via email

Engineering and Product Support

Jason Harlow
Phone: (410) 885-6598
Email: Contact via email

Use & Maintenance Manuals




Knuckle/​Standard (cont'd)

Load Capacity Charts



Knuckle/​Standard (cont'd)